NEW SEASON MOSCOT & GLCO - Visit our potts point store or shop online - FREE DOMESTIC DELIVERY

FAQs

I have seen a frame I like elsewhere but they sold it/don’t have the colour I want. Are you able to order it for me?

We are happy to order a frame in for you if you are able to leave us a deposit on it.

How long will it take to receive my prescription glasses?

If your lenses are a stock lens they should be to you in 7-10 days, grind lenses take a little longer. We will contact you once we have processed your order with a time frame.

Will I get a receipt that I can claim on my Health Fund?

As we are a recognised provider to most if not all Health Funds, yes you will.

What payment methods do you offer?
We offer a variety of payment methods and accept all credit cards including AMEX.
We also accept all Paypal, Afterpay, ZipMoney and Laybuy.
I am having trouble with placing my order. What should I do?

Check you have entered all your details in correctly if you are paying by credit card etc.

If you are still having problems click on the “Contact Us” button to send us an email and we will be happy to assist to.